Last updated 16 September 2026
Terms of sale
These terms apply to orders placed on this website. The website and products are provided by Donna Natural, Egypt.
Products and prices
Prices are shown in Egyptian pounds. Delivery fees are shown at checkout. We may change prices at any time, but the price confirmed when you place your order is the price you pay.
Orders
Your order is accepted once we confirm it. We may cancel an order if a product is out of stock, if there is a clear pricing error, or if we can’t confirm the delivery details. If you already paid online, we will refund you in full.
Payment
You can pay cash on delivery or online through our payment provider where available.
Delivery
Delivery times are estimates and can vary with location and courier availability. Please provide a reachable mobile number and a complete address.
Returns and damaged items
Returns, replacements and refunds follow our shipping and returns policy.
Product information
Photos are for illustration. Always read the label on the bottle for ingredients, storage and best-before information.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt.